Policies

The important bits, at a glance

Payments

  1. On booking

    50%

    deposit secures your unit and dates

  2. 14 days before arrival

    Balance

    stays booked within 14 days are paid in full

  3. After checkout

    R2,000

    breakage deposit refunded 2–3 business days after inspection

Optional extras: mid-stay cleaning R400 · early check-in R500 · late checkout R500

Cancellation

30+ days before arrival

100%

14–29 days before arrival

50%

Under 14 days

No refund

Booked more than 14 days before arrival? You get a 24-hour grace period for a full refund. The breakage deposit and unused extras are always refundable.

14:00

Check-in from

10:00

Checkout by

House rules

More detail +
  • Only registered guests may stay overnight; day visitors need prior approval.
  • Reviews come exclusively from verified completed stays, within 30 days of checkout.

Full legal documents

The complete, versioned documents that govern your booking. The exact versions you accept at checkout are stored with your booking and remain available in your account.